KYC Corner

Revision in KYC Norms applicable for RI/UBOs

As per SEBI circular SEBI/HO/MIRSD/FATF/P/CIR/2023/0144 dated August 11, 2023, KYC Registration Agencies (KRAs) shall verify PAN (including PAN Aadhaar linkage), Name, Address, email id and mobile number. KYC status where all the attributes mentioned above are verified with official databases would be updated as "KYC Validated". KYCs, where any of the attributes mentioned cannot be verified with official databases would be updated as "KYC Registered".

Click below to know your KYC status:

Click here to know your KYC Status

Effective from May 15, 2024, Non-Resident Indian (NRI) Investors, can seamlessly transact in any Mutual Fund till April 30, 2025, if the KYC status is "Registered".

For help: call 1800-2100-168 (toll free) or 022-67319649; or email customercare@helioscapital.in.

Click here to know your KYC Status

Please refer the table below to know the remediation process for the KYC status

KYC Status Existing Investor in Helios New Investor in Helios Remediation Process
KYC Validated Invest Seamlessly Invest Seamlessly No Action required
KYC Registered If the KYC status is registered prior to November 30, 2024, Investor can seamlessly transact in Helios MF.

No Remediation process required for investment in Helios MF.
Investor will need to carry out a Re-KYC for future investments in Helios MF.

Follow the Remediation process as mentioned in the next column.
If Adhaar was used as OVD in existing KYC but the kyc status is shown as registered, please click the link of respective KRA below to validate KYC.

KRA Links to Validate KYC If for existing KYC any OVD other than Adhaar was used, investor will have to do Re-KYC*

Existing investor in Helios MF — Can modify their KYC: invest.heliosmf.in/kycmodification

New Investor in Helios MF — If the KYC status is not "validated", click on "Invest Now" (invest.heliosmf.in/newfolio) for completing the KYC process along with the transaction journey.

Note — While doing Re-KYC if any other OVD is used other than Aadhar, investor will have to submit the KYC documents every time they approach a new mutual Fund for investment.
KYC on Hold / Rejected Investor will have to do Re-KYC / remediate the reason of hold/Rejected.

Follow the Remediation process as mentioned in the next column.
Investor will have to do Re-KYC / remediate the reason of hold/Rejected.

Follow the Remediation process as mentioned in the next column.
Re-Submit KYC Online or Offline

Online Link Existing investor in Helios MF — Can modify their KYC: invest.heliosmf.in/kycmodification

New Investor in Helios MF — If the KYC status is not "validated", click on "Invest Now" (invest.heliosmf.in/newfolio) for completing the KYC process along with the transaction journey.

Offline: You may submit the KYC documents at any of our branches of CAMS centres. Click below to locate the nearest branch:
Helios Branches CAMS Branches / ISCs

*We suggest you to complete KYC using Adhaar as OVD to have a "validated" status of KYC,which will save you from doing re- KYC and submission of KYC documents to each of new SRI/MF. Additionally, e-Aadhaar/m-Aadhaar or QR code readable Aadhaar should be provided while initiating or modifying the KYC.

Effective from May 15, 2024, Non-Resident Indian (NRI) Investors, can seamlessly transact in any Mutual Fund till April 30, 2025, if the KYC status is "Registered".

Investors may also note the following:

Even if the investor has submitted physical Aadhaar, his/ her KYC status may not get "validated" because of following reasons:

  1. Physical Aadhaar QR Code is not readable. (suggestion – Scan your Aadhar QR code & write Aadhar Verification Reference number on Adhaar copy submitted for KYC)
  2. Aadhaar OVD data could not get validated with the issuing authority i.e. UIDAI.
  3. PAN-Aadhaar seeding not done. (for NRI seeding is not mandatory but they have to go on IT website & declare their status as NRI) – e-Filing Home Page, Income Tax Department, Government of India
  4. Email /Mobile validation failed. (refer links shared in above table)
  5. KYC and Aadhaar database details not matched (i.e. Name , DOB, Gender, Address & Pincode)
  6. Even where the confirmation on screen shows that the process has been completed, it is not a guarantee that the PAN is KYC validated.

Please note, above listed reasons are the commonly faced challenges and there can be other such challenges specific to individual nature of the PAN validation process.

Documents required for Physical KYC

  1. Resident Individuals
    • Duly Filled KYC Form
    • Passport sized coloured photo.
    • Pan Card copy
    • Officially Valid Documents (OVD) preferably Aadhar Card. (it is recommended to provide downloaded masked Aadhar copy) — Download Aadhar Copy
  2. NRI Individuals
    • Duly Filled KYC Form
    • Passport sized coloured photo.
    • Pan Card copy
    • Aadhar Card (Recommended Downloaded Aadhar copy) / Any Other documents declared in Officially Valid Documents (OVD)
    • Passport copy
    • Overseas Address Proof
  1. List Of Officially Valid Documents
    • Passport
    • Driving Licence
    • Proof of Possession of Aadhaar Number
    • The Voter's Identity Card Issued by Election Commission of India
    • Job Card Issued by NREGA Duly Signed by an Officer of The State Government
    • The Letter Issued by The National Population Register Containing Details of Name Address
    • Any Other Document as Notified by The Central Government in Consultation with the Regulator
  2. Investor may additionally note:
    • Effective Date: November 15, 2024, the grace period for acceptance of transactions where KYC status is In-Progress status (only for physical transactions) – has been reduced from 15 business days to 5 business days.
    • Effective from December 1, 2024, for the existing investors also if the KYC status remains In-progress even after 5 days, investor will have to do re-kyc for further transactions.
    • Additional purchases where folio is already available before November 30, 2024 (to avoid any remediation process for the folios created on or after April 01, 2024) and KYC status is Registered would be accepted as per SEBI guidelines.

If you need any help regarding your KYC, you may reach us at 1800-2100-168 (toll free), 022-67319649 or you can write us at customercare@helioscapital.in

Additionally, please click on the following link to refer detailed FAQs –  https://www.heliosmf.in/faq/ (Revised Know Your Customer (KYC) Process)